(b)(4).Method: the complaint airvo humidifier was received at our fisher & paykel healthcare (fph) regional office in (b)(4) and was inspected by a trained fph technician.Our investigation is based on the test report and photographs provided by the technician.The device was visually inspected and performance tested.Results: visual inspection of the subject airvo revealed that the filter cover was not seated correctly in the back of the airvo and was not fully attached.We note that the oxygen inlet of the airvo is located on the filter cover.The filter cover was properly connected for performance testing.The subject airvo was found to function within specification with no faults or defects.Additionally, the airvo log showed multiple "check for leaks" warnings displayed on the date of the incident.Conclusion: supplemental oxygen is fed into the airvo via the filter cover.If the airvo had been operated with the filter cover improperly re-attached, only ambient air would have been entrained and the oxygen fraction would have been 21%, as noted by the complainant.The airvo would have also displayed a "check for leaks" warning as confirmed during review of the airvo log.The airvo user manual states that the "airvo is for the treatment of spontaneously breathing patients who would benefit from receiving high-flow, warmed and humidified respiratory gases" and that "the unit is not intended for life support." it also states "use continuous oxygen monitoring on patients who would desaturate significantly in the event of disruption to their oxygen supply." the user manual warns the user: - oxygen must only be added through the special oxygen inlet port on the back of the unit.To ensure that oxygen enters the unit correctly, the oxygen inlet port must be fitted properly to the filter holder and the filter holder must be fitted properly to the unit.Following this incident, further training with the hospital has been scheduled.
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