Catalog Number 031-28J |
Device Problem
Connection Problem (2900)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/07/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual, dimensional, and functional inspection of the device involved in the complaint could not be conducted since the device or a picture of the alleged defect was not provided at the time of this report.A device history record review shows that the product was assembled and inspected according to our specifications.Customer complaint cannot be confirmed based on the information received.In order to perform a proper investigation to confirm the alleged defect and determine the root cause , it is necessary to have the device sample.If the device becomes available this investigation will be updated with the evaluation results.
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Event Description
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Customer complaint alleges "it was reported that screw thread of adaptor was unable to be attached to flow meter properly prior to use on a patient.Therefore, it was replaced by a new kit." there was no report of patient injury.
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Manufacturer Narrative
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Qn# (b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that the internal threads of the adaptor were damaged.The damage on the internal thread of the adaptor is not acceptable according to current specifications.Even with that condition, the sample was able to be tested on the dual station lift test and general pull and push test procedures.However, it was not possible to perform the oxygen entrainment testing because the adaptor cannot be connected properly on the oxygen supply due the damage on the internal thread.Based on the investigation performed, the reported complaint was confirmed.The root cause for the issue was found to be the positioning of the thread lead and the softness of the new resin used for the snap adaptor.A capa was opened to address this issue.All production from may 2016 forward is with the updated snap adaptor component.
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Event Description
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Customer complaint alleges "it was reported that screw thread of adaptor was unable to be attached to flow meter properly prior to use on a patient.Therefore, it was replaced by a new kit." there was no report of patient injury.
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Search Alerts/Recalls
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