The investigation determined that lower than expected vitros glucose results were obtained from two patient samples processed using vitros glu microslides in combination with a vitros 5600 integrated system.The assignable cause of this event is unknown.Based on the information provided, it is suspected that 3 slides from this cartridge may have been compromised, although this cannot be confirmed.A review of the manufacturing event for the specific glucose slide cartridge did not identify any issues.This is most likely an isolated event since no similar complaints have been identified for this vitros glucose slide lot.There was no evidence to suggest a systemic issue with the vitros glu reagent or the vitros 5600 integrated system.
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A customer obtained lower than expected vitros glucose results from two patient samples processed using vitros glu microslides in combination with a vitros 5600 integrated system.Patient 1 glu result <20, <20 mg/dl versus an expected result of 119.7 mg/dl.Patient 2 glu result <20 mg/dl versus an expected result of 113.6 mg/dl.Biased results of the magnitude and direction observed may lead to inappropriate physician action if they were to occur undetected.The lower than expected glu results were reported from the laboratory, however, sample testing was repeated and a corrected reported were issued.There were no allegations of patient harm as a result of the event.This report is number 1 of 3 mdr¿s for this event.Three (3) 3500a forms are being submitted for this event as 3 devices were involved.This report corresponds to ortho clinical diagnostics inc.Complaint number (b)(4).
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