Investigation summary: bd received samples of incident lot number 6340898 from the customer facility for investigation.Note that samples of incident lot number 7038985 were not received for evaluation.The samples from lot 6340898 were visually evaluated and there were no defects observed with the glass that would have attributed to potential glass breakage as all product specifications were met.A review of the device history record was completed for the incident lots and, based on this review, all product specifications and requirements for lot release were met; there were no related quality non-conformance during manufacturing of the product.Investigation conclusion: based on evaluation of the customer samples for incident lot number 6340898, the customer¿s indicated failure mode for issues with the glass breaking was not observed as all samples met the required specifications.Root cause description: based on the investigation, a root cause could not be determined.The product was found to be in conformance and meet release specifications.
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