No lot # provided.Medical device expiration date: unknown.Device manufacture date: unknown.A sample is not available for evaluation.However, a no sample investigation and device history record review of potential lot numbers will be completed.Upon completion of the investigation, a supplemental report will be filed.
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Additional information: four potential lot numbers were provided for the previously reported incident.The information for each lot number is as follows: medical device lot #: 7030628, medical device expiration date: 2/28/2019, device manufacture date: 1/30/2017.Medical device lot #: 7030619, medical device expiration date: 2/28/2019, device manufacture date: 1/30/2017.Medical device lot #: 7030592, medical device expiration date: 2/28/2019, device manufacture date: 1/30/2017. medical device lot #: 7013816, medical device expiration date: 1/31/2019, device manufacture date: 1/13/2017.Investigation summary: bd had not received samples or photos from the customer facility for evaluation; therefore, the investigation was limited.Additionally, the lot number involved in this incident could not be confirmed by the customer; therefore, all potential lot numbers indicated by the customer were investigated.A review of the device history records was completed for each potential lot number and, based on this review, all product specifications and requirements for lot release were met; there were no related quality non-conformances during manufacturing of the product.Investigation conclusion: as no samples or photos were received for evaluation, the customer's indicated failure mode was not observed by bd.Root cause description: as there was no sample or photo available for evaluation, a root cause could not be determined.
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