Please review attached for the investigation results.Investigation results: the associated complaint device was not returned.The clinical/medical team concluded, it was reported that approximately 2 weeks post tha, the patient dislocated.A revision was scheduled for 2 days after the dislocation, however it was communicated that the revision was not performed.There have been multiple attempts to obtain further information regarding a revision and relevant supporting clinical information, however no additional information has been provided.Therefore, a clinical assessment cannot be performed.A review of the production documentation for the corresponding products did not reveal any deviation from the standard manufacturing processes.A review of complaint history for the listed part revealed no prior complaints for the listed batch.We recommend that all re usable instruments be routinely inspected for wear/damage and replaced as necessary.Without the actual product involved, our investigation cannot proceed.If the device or new information is received in the future, this complaint can be re opened.We consider this investigation closed.
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