Biomérieux conducted an internal investigation: the customer reported setting up the strain from blood agar at 35c.No age of culture information provided and it appears the strain was not grown in co2 which is recommended for qc testing.The customer reported that the instrument had not had preventative maintenance since (b)(6) 2015 and that they irregularly perform verification of their densichek.The customer reported increasing their inoculum density to 0.8 mcfarland and got a correct identification.However the recommended range is 0.5 - 0.63 for testing in the gp card.Additionally it was noted that the customer's pre-analytical issues and been resolved and the situation is now resolved but no information was provided as to what the pre-analytical issues were.Three lab reports were submitted.The first lab report showed an 87% k.Kristinae identification with nine (9) atypical negative reactions (bgal, aglu, appa, aspa, leua, agal, nag, dmal, dmne) for an identification of s.Pneumoniae according to the gp knowledge base.Two (2) lab reports showed a 97% k.Kristinae identification with five (5) atypical negative reactions (appa, aspa, dmal, dmne, draf) for an identification of s.Pneumoniae according to the gp knowledge base.An increased number of atypical negative results can indicate a strain with decreased viability, user set up error or an atypical strain.Without the strain or raw data it's not possible to further evaluate the cause of the misidentification.Gp lot # 2420296403 met final qc release criteria.This lot passed initial qc performance testing.
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