(b)(4).On (b)(6) 2017 arjohuntleigh was notified by (b)(6) hospital in (b)(6) about an incident involving enterprise 5000x bed.Following information provided the bed collapsed with patient lying on the bed.In the consequence of the incident no injury was sustained.It needs to be emphasized that all manufactured enterprise 5000x beds are checked before being distributed to the customers to verify if the product meets the required manufacturer's specifications and check whether the acceptance criteria are met.Records of the inspection are documented in the device history record (dhr).The device history record has been reviewed for this specific device and no anomaly was found therefore the manufacturing error can be ruled out.After the incident the device was inspected by arjohuntleigh representative.The evaluation revealed that the bed collapsed as the radius arm detached from the sub-frame.What is more, it has been noticed that backrest frame, control box and urine bag rail were deformed.Additionally backrest actuator's cover was damaged.The above mentioned malfunctions the most likely occurred after bed's collapse, as a consequence of radius arm detachment.According to the nurse the patient lying on the bed at the time of the malfunction was diagnosed with cognitive impairment with behavioral and psychological symptoms of dementia (bpsd) likely underlying vascular dementia.The patient was restrained on the bed and behave in very aggressive way which caused the base frame to dislodge.It is worth noting that the enterprise 5000x bed has been designed, produced and certified to meet the requirements of standard en (b)(4).This confirms that the beds are stable devices which are not falling apart during usage accordingly to product instruction for use.Based on the information collected above we conclude that the device involved in the event was a subject to abuse and enormous external forces what i consequences led to the incident.The comprehensive analysis of previous complaints confirms this statement.Although there were no injuries reported, the complaint was decided to be reportable due to the allegation of the bed's collapse while being in use with patient.Upon the conducted investigation and bed inspection done by the arjohuntleigh representative, we were able to determine that the aggressive way of using our device contributed to the incident.The device was reported to collapse and from that perspective, the enterprise 5000x bed did not meet its manufacturer's specification.
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