This follow-up report is being submitted to relay additional information.The customer returned an air dermatome device for evaluation.The device history record (dhr) review noted no related non-conformances, requests for deviation (rfd), change notices (cn) or any other issues with manufacturing.The dhr review found no issues with the device and all verifications, inspections and tests were successfully completed.Zimmer biomet surgical has not previously repaired/evaluated this air dermatome.Initial qa inspection of the air dermatome was not performed since the customer did not return the device for evaluation.Repair of the air dermatome was not performed by zimmer biomet surgical since the customer did not return the device for the repair process.The reported event was non-verifiable since the device was not returned for evaluation.The root cause of the device running intermittently was non-verifiable since the device was not returned.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
|