Qn#(b)(4).A visual, dimensional, and functional inspection of the device involved in the complaint could not be conducted since the device was not returned at the time of this report.The device history record (dhr) of batch number 74g1700488 has been reviewed and no issues or discrepancies were found which could potentially relate to this complaint.The dhr shows that the product was assembled and inspected according to our specifications.Customer complaint cannot be confirmed based only on the information provided.In order to perform a proper and thorough investigation to confirm the alleged defect, determine the root cause and establish any necessary corrective actions, it is necessary to evaluate the sample involved.If the device sample becomes available at a later date this report will be updated.
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