The product 8612rc evaluated for the lid fit issue.The reported condition cannot be observed as there were no photographs or physical samples submitted for a sample evaluation.The device history record (dhr) review cannot be performed as lot number information is not available.The most probable root cause is that a tool that is used during the manufacturing process for the lid has a larger rim height than the tool used for the base, which causes the lid locks to be difficult to secure around the rim.A formal corrective and preventative action (capa) for more details for corrective and preventive action to address the tool used for the container.The capa has already been implemented and corrective actions are progressing as planned.As for this complaint the lot number is unknown therefore it cannot be determined when was the product manufactured.If information is provided in the future, a supplemental report will be issued.
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