Product event summary: the controller (b)(4) was returned for evaluation.A review of the manufacturing documentation confirmed that the associated device met all requirements for release.Various analyses were conducted and reviewed in order to evaluate the performance of the device in relation to the reported event.Failure analysis revealed that the returned controller passed visual examination and functional testing.The controller was able to recognize both power sources.Additionally, the ¿no power¿ alarm sounded as expected.Log files analysis revealed four (4) controller power-up events with their associated motor starts logged on (b)(6) 2017 at 11:33:56 and on (b)(6) 2017 at 07:07:49, 21:39:22 and 23:20:38.Several momentary disconnections were recorded on power port one leading up to the first and third losses of power.The controller was without power for 13 seconds, 8 seconds, 9 seconds and 13 seconds, respectively.As a result, the reported controller loss of power event was confirmed.No critical battery alarms were recorded within the analyzed period.As a result, the reported critical battery alarm, no sound, and ¿power source one not recognized¿ events could not be confirmed.However, the recorded momentary disconnections on power port one were likely perceived by the patient as the reported ¿power supply one was not always recognized.¿ a possible root cause of the losses of power may be attributed to a disc onnection of both power sources and/or to an intermittent disconnection on one or both power sources.An internal investigation was initiated to capture events involving the controller losing power.An internal investigation evaluated momentary disconnections.Medtronic, inc.(medtronic) is submitting this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information in the time allotted and has provided as much information as is available to the company as of the submission date this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic or its employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects" or has "malfunctioned".These words are included in the fda 3500a form and are fixed items for selection created by the fda, to categorize the type of event solely for the purpose of reporting pursuant to part 803.Medtronic objects to the use of these words and others like it because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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