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Model Number 6537Q |
Device Problem
Break (1069)
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Patient Problem
Fall (1848)
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Event Type
malfunction
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Manufacturer Narrative
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Product has been received but evaluation of the device was not completed at the time of this report.This report is based solely on the information provided by the customer.An investigation of similar events found that broken buckles were a result of wear and tear.Of those returned, the product was over 48 months old.There was no serious injury reported in any of the cases.Instructions for use (ifu) were reviewed and found to provide adequate instructions and warnings for safe and effective use of the device.The ifu states "always inspect before each use: check for broken stitches or parts; torn, cut or frayed material; or buckles that are cracked or broken and do not hold securely.Never use soiled or damaged products." at this time, there is no evidence that a manufacturing non-conformity contributed to the reported complaint.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.Manufacturer reference file #(b)(4).
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Event Description
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Customer reported while transferring her father from the wheelchair to the bed, the buckle snapped and both the patient and caregiver fell.Neither suffered any injuries.Customer reported having the belt for a few years and did not report the date the incident occurred.
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Manufacturer Narrative
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Product was received and analyzed.Analysis confirmed the reported issue of the buckle breaking.Two of the prongs on the male component side had broken off and one of the prong was not returned.An inspection of the bottom part of the male component displayed a smooth/rounded surface along the edges.This surface suggested the bottom of the prong broke but the product remained in use for some time before the top part broke.No root cause could be determine during the analysis, but it can be speculated that the break was a result of engaging the female and male components incorrectly and/or wear-and-tear from repeated use.At the time of the complaint, the product had been manufactured over 3 years ago, and it's unlikely the damage was due to a manufacturing non-conformity.Therefore, no corrective or preventative actions are necessary.All complaint are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for the failure mode will be assessed, documented and acted upon as warranted.(b)(4).
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Event Description
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Supplemental required for additional information.
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Search Alerts/Recalls
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