Model Number 8888571299 |
Device Problem
Suction Problem (2170)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Type
malfunction
|
Manufacturer Narrative
|
Submit date: 1/23/2018.An investigation is currently under way; upon completion the results will be forwarded.If information is provided in the future, a supplemental report will be issued.
|
|
Event Description
|
The customer reports that the unit has a fault.While removing the syringe of water, the pressure valve breaks, which does not allow the proper functioning of the unit.
|
|
Manufacturer Narrative
|
The complaint report indicates that no sample is available in connection with this complaint report.Without a sample we are unable to perform a thorough follow up investigation to include functional and visual evaluation to determine the root cause(s) of the reported condition or implement any corrective action(s).If a sample should be returned at a later date this complaint will be reopened and the investigation updated to reflect our findings.During the manufacturing of all aqua seal units they are all 100% leak tested and 100% functionally tested as part of the process.Also independent sampling is complete to confirm units are functioning correctly.A probable root cause for the damage to the pressure valve is that the damage occurred during the transport.A review of the complaint tracking system for previous complaints against the lot number found no previous complaints against this lot number.The associated data will be fed into the risk management quarterly report.The device history record (dhr) review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process of lot 17b090fhx.If information is provided in the future, a supplemental report will be issued.
|
|
Search Alerts/Recalls
|