Catalog Number 295400-002 |
Device Problems
Break (1069); Physical Property Issue (3008)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 09/22/2017 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because patients are provided with a backup ac power supply, and the freedom driver has a redundant power source of onboard batteries.The freedom hospital ac power supply will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4) initial.
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Event Description
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The freedom hospital ac power supply is a component that enables the freedom driver to be plugged into an external power source.The customer, a syncardia authorized distributor, reported that the freedom hospital ac power supply had a broken connector.The customer also reported the patient was provided a replacement freedom ac power supply.There was no reported adverse patient impact.
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Manufacturer Narrative
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The freedom hospital ac power supply was returned to syncardia for evaluation.Visual investigation of the power supply revealed no damage or abnormalities.Functional investigation of the unit did not identify any malfunctions or abnormalities.The freedom hospital ac power supply performed as intended with no evidence of a device malfunction.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Event Description
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The freedom hospital ac power supply is a component that enables the freedom driver to be plugged into an external power source.The customer, a syncardia authorized distributor, reported that the freedom hospital ac power supply had a broken connector.The customer also reported the patient was provided a replacement freedom ac power supply.There was no reported adverse patient impact.
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Event Description
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The freedom hospital ac power supply is a component that enables the freedom driver to be plugged into an external power source.The customer, a syncardia authorized distributor, reported that the freedom hospital ac power supply had a broken connector.The customer also reported the patient was provided a replacement freedom ac power supply.There was no reported adverse patient impact.
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Manufacturer Narrative
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The freedom hospital ac power supply was returned to syncardia for evaluation.Visual investigation of the power supply revealed no damage or abnormalities.Functional investigation of the unit did not identify any malfunctions or abnormalities.The freedom hospital ac power supply performed as intended with no evidence of a device malfunction.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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