Catalog Number 07027397190 |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/19/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).(b)(6).
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Event Description
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The customer received questionable thyroid results for two patient samples from a cobas 8000 e801 module.The serial number was requested but was not provided.Samples from the patients were submitted for investigation and were tested on a cobas 8000 e801 module, cobas 8000 e602 module, a cobas e 411 immunoassay analyzer, and a siemens centaur analyzer.Information concerning if any erroneous results was reported outside of the laboratory was requested but was unknown.There was no allegation of an adverse event.Refer to the medwatchs with (b)(6) for this event.
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Manufacturer Narrative
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As no sample material was available for investigation, a specific root cause could not be determined.From the data provided, a general reagent issue could most likely be excluded.A possible cause could be that a factor which interferes with one or more components within the assay of both roche and /or siemens is present in the samples of these patients.
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Manufacturer Narrative
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Sample from the patient was submitted for investigation.Investigation confirmed the presence of a streptavidin interfering factor.This interference is documented in product labeling for the assay: "in rare cases, interference due to extremely high titers of antibodies to analyte-specific antibodies, streptavidin or ruthenium can occur.These effects are minimized by suitable test design.For diagnostic purposes, the results should always be assessed in conjunction with the patient¿s medical history, clinical examination and other findings.The incidence rate of the identified interfering factor is monitored on a quarterly basis.A product problem was not found.
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Search Alerts/Recalls
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