Investigation results: a sample was received in the columbus plant for evaluation.The barrel label confirms the lot#7191751.It has the plunger rod-stopper, the tip cap and the saline solution.It has the barrel flange damaged therefore failure mode is verified.Dhr review shows there were no documentation of issues for the complaint of batch 7191751 during this production run.This is the first complaint to the batch 7191751 for the same defect or symptom.All our inspections performed while manufacturing this batch were accepted.No rejections were documented.There were no qns issued during the production of this batch listed in the complaint.Root cause could not be determined.Based on the above, no formal corrective action is necessary at this time.
|