Device Problems
Moisture Damage (1405); Failure to Read Input Signal (1581)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2018, the reporter contacted animas alleging a button/keypad (abb tactile changes w/moisture) issue.It was reported that the audio bolus button was damaged and was under responsive to user presses and there was moisture present in the cartridge compartment.There is no indication that the product issue caused or contributed to an adverse event.This complaint is being reported because the issue has the ability to result in inadvertent or incorrect boluses which may result in over or under delivery.
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Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 16-feb-2018 with the following findings: during investigation, a visual inspection of the pump revealed no evidence of moisture in the cartridge compartment.No physical damage was observed on the audio bolus button cover.The audio bolus button was unresponsive during testing.The audio bolus button cover was removed and no defect was found.A leak test failed due to a case seal leak.The pump was opened and moisture was found on keypad flex connector.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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