Catalog Number 8065751462 |
Device Problem
Sticking (1597)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/01/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.(b)(4).
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Event Description
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A customer reported that the tip of vitrectomy probe and illuminator were inserted in the eye and would get stuck in the trocars during a procedure.No patient harm reported.Additional information was requested; however, none has been received to date.
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Manufacturer Narrative
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No sample was returned and the device history record review of the lot number provided indicated product was released according to product¿s acceptance criteria, therefore, the root cause for the defect experienced by the customer cannot be determined.The exact root cause for this complaint is unknown, therefore, specific action with regards to this complaint cannot be taken.All trocar are 100% inspected for gage size.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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Additional information provided.Three opened trocar assemblies were received in a tray along with a probe and an illuminator for the report of probe and illuminator stuck in trocar.The samples were visually inspected and all three samples were found to be conforming.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.A complaint history examination indicates there are no additional complaints associated with the lot for the reported issue.The returned sample was found to be conforming, therefore a product fit issue as described in the complaint was not confirmed and a root cause cannot be determined for the complaint as described by the customer.No action was taken as the trocar were manufactured to specifications.All components are 100% tested and any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No further actions are required.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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Supplemental medical device report (smdr) (b)(4) is being filed to correct the(remedial action type), on the initial report.No remedial action type required for this event.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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