Model Number 595000-001 |
Device Problems
Mechanical Problem (1384); Device Displays Incorrect Message (2591); Noise, Audible (3273)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 02/05/2018 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because although the freedom driver exhibited a fault alarm, the freedom driver continued to perform its life-sustaining functions.The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the freedom driver exhibited a chirping sound (possible intermittent alarm) that progressed into a (permanent) fault alarm while supporting a patient.The customer also reported that the patient was subsequently switched to the backup freedom driver.There was no reported adverse patient impact.
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Manufacturer Narrative
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During investigation testing, the customer-reported chirping noise and fault alarm were reproduced.The root cause of the customer-reported fault alarm was determined to be the inability of the piston cylinder assembly (pca) to complete the downward movement.The alarm is produced when the bottom pca sensor does not detect any movement for five seconds.The root cause of the customer-reported noise was determined to be caused by the scotch yoke dowel pin hitting the primary motor cam follower with an increased force, which was evidenced by wear and metallic debris.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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