Model Number H7493926024220 |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Device is a combination product.(b)(4).
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Event Description
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It was reported the package seal was compromised.A 2.25 x 24mm synergy ii drug-eluting stent was selected.When the package was received, it was noted that the package was damaged.The product box was damaged and to make sure that the packaging inside was not opened or anything, they took the box off.It was noted that the beads in the stent which looked like "moisture leakers" burst open and it was spilled in the sterile package and caused tiny holes in the sterile package.The device was not used in the patient.No patient complications were reported.
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Manufacturer Narrative
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Device lot number, device expiration date, device evaluated by mfr.Device evaluated by mfr.: a synergy ii us 2.25x24mm outer box was returned with the foil pouch and inner pouch for analysis.The back of the returned outer box was damaged with the seal torn and the outer box opened.Minor damage was also noted on the side of the outer box.All labelling information was fully legible.The inner foil pouch seal was intact.Small bumps could be seen on the foil pouch.The foil pouch was then opened by the quality technician to examine the inner packaging.Inside the foil pouch the strippax sorbent pouch was opened and the beads from the pouch had spilled into the foil pouch.Dye was poured into the foil pouch to confirm no leak was caused by the small bumps caused by the strippax beads.No leak was present in the foil pouch indicating the sterility of the product was not compromised.The inner pouch seal was intact and it had not been opened.No other issues were identified during the product analysis.The investigation conclusion is manufacturing execution error as the manufacturing process was not executed as validated/as designed.(b)(4).
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Event Description
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It was reported the package seal was compromised.A 2.25 x 24mm synergy ii drug-eluting stent was selected.When the package was received, it was noted that the package was damaged.The product box was damaged and to make sure that the packaging inside was not opened or anything, they took the box off.It was noted that the beads in the stent which looked like "moisture leakers" burst open and it was spilled in the sterile package and caused tiny holes in the sterile package.The device was not used in the patient.No patient complications were reported.
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Search Alerts/Recalls
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