During visual inspection, a cracked encoder cover was observed near the top handle and the power distribution board was noted to be an older version.The autopulse platform is a reusable device.The autopulse platform was manufactured in 2007 and is 11 years old, well beyond the expected service life of five years; therefore, this type of damage is characteristic of normal wear and tear for the life of the device.No discrepancies were noted on the archive.During functional testing, a load cell characterization was performed and load cell module 2 was found defective.In summary, the encoder cover, grip strips, load cell and power distribution board were replaced.The platform was further tested and has passed all the final functional testing.Historical complaints were reviewed for service information related to the reported complaint and there was no similar complaints for autopulse sn (b)(4).
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