Catalog Number 048-91 |
Device Problems
Insufficient Heating (1287); Temperature Problem (3022)
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Patient Problem
No Patient Involvement (2645)
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Event Date 02/09/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device involved in this complaint has been received by the manufacturer.However, the investigation into said device is still in progress at the time of this report.A device history record investigation did not show issues related to this complaint.A record assessment (fmea) was conducted , and no update is required.Verification of failure mode reported in the current manufacturing process was conducted as follows: 13 devices were taken from the current production p/n 048-91 aquatherm heater 091, lot # 73b180002.The samples were functionally inspected, and during the test, the issue reported was not observed in the current manufacturing process.A follow up report will be filed upon completion of the device evaluation.
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Event Description
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Customer complaint alleges "i have an aquatherm heater serial # (b)(4) that is not heating up".Usage of the device is unknown at the time of the alleged malfunction.There was no report of patient involvement.
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Event Description
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Customer complaint alleges "i have an aquatherm heater serial # (b)(4) that is not heating up".Usage of the device is unknown at the time of the alleged malfunction.There was no report of patient involvement.
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Manufacturer Narrative
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Qn# (b)(4).The sample was returned for evaluation.A visual exam was performed and no defects were observed.Functional testing was performed; however, a current test could not be performed due to an open circuit.It is possible that the open circuit was due to overheating of the unit.Based on the investigation performed, the reported complaint was confirmed.All aquatherm heaters are 100% inspected during manufacturing; therefore, a defect of this type would be detected prior to release from the manufacturing facility.It was determined that operational context caused or contributed to the reported defect.
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Search Alerts/Recalls
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