Catalog Number 9735665 |
Device Problems
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 02/13/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Patient weight not available from the site.No parts have been received by the manufacturer for evaluation.No part returned for analysis.
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Event Description
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A site representative reported that, during navigation for a spinal fusion procedure, the navigation system shut down.There was an error code on the screen.The site was able to to turn the system back on and continue with the case.There was no impact on patient outcome.There was a reported delay to the procedure of less than 1 hour due to this issue.
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Manufacturer Narrative
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The logs for the navigation system were reviewed by medtronic personnel.The logs showed that the behavior was consistent to a known anomaly in the medtronic navigation software anomaly tracking database.
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Manufacturer Narrative
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A manufacturer representative went to the site to test the equipment.Testing revealed that the representative was unable to replicate the reported issue.The system then passed the system checkout and was found to be fully functional.
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Manufacturer Narrative
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Patient weight field not sufficient to hold all digits, should read: (b)(6).Additional information: patient weight.
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Search Alerts/Recalls
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