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Catalog Number EMAX2PLUS |
Device Problem
Device Inoperable (1663)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/20/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.The actual device has been returned and is currently pending evaluation.Once the evaluation of the device has been completed, a supplemental medwatch report will be sent accordingly.
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Event Description
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Iit was reported that during an unspecified surgical procedure, it was observed that the motor device had no power.It was reported that during the procedure the handpiece just winded down and stopped working.It was reported that there was no delay in the procedure due to the event as an identical spare device was available for use.It was reported that the procedure was successfully completed.There was patient involvement reported.There were no reports of injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.The actual device was returned for evaluation.Reliability engineering evaluated the device and the reported condition that the device had no power was confirmed.An assessment was performed and it was observed that the device gave an e8 error code on the console and did not function.During repair the motor was found to be worn out causing the heat and noise.The assignable root cause was determined to be due to normal wear over time.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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Search Alerts/Recalls
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