On (b)(6) 2017, the customer reported low pressure and leaking around the injection valve with their g8 analyzer.The customer stated that she believed the issue was with valve #1.She attempted to tighten the connection but the leak persisted.Then, she pulled the tubing and was unable to reconnect.On (b)(6) 2017 a field service engineer (fse) was dispatched to address the reported event, which resulted in delay in reporting of patient results for hba1c.There is no indication of any patient intervention or adverse health consequences due to the delay in reporting of patient results.
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