On (b)(6) 2017, a customer reported a misaligned sample needle on the g8 analyzer.The customer stated that the sample needle was bent.The customer changed the needle and the needle then became off center above the tube.The customer is unable to run hba1c patient samples.A field service engineer (fse) was dispatched to address the reported event, which resulted in delayed reporting hba1c patient results.There was no indication of patient intervention or adverse health consequences due to the delay in reporting.
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