Model Number I7 |
Device Problems
Device Displays Incorrect Message (2591); Communication or Transmission Problem (2896)
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Patient Problem
No Patient Involvement (2645)
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Event Date 02/27/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.It was reported that the equipment and nav interface racks for the navigation system were replaced.In addition, the io hub was replaced.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.No parts have been received by the manufacturer for evaluation.
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Event Description
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A site representative reported that, while outside of a procedure, the navigation system displayed that the localizer was not connected.The niu was restarted and functionality was restored.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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The navigation interface transceiver was returned to the manufacturer for analysis.The transceiver was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.The io hub was returned to the manufacturer for analysis.The io hub was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Manufacturer Narrative
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A software investigation analysis was initiated to determine the probable cause of the reported issue.Analysis found that the software functioned as designed.
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Search Alerts/Recalls
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