The reported event was reproduced during functional testing of the autopulse platform (sn (b)(4)).The platform was received with no physical damage.Initial functional testing found that the platform was unable to power on.It was indicated that the on/off button is not functioning due to a defective power switch cable.As part of routine service during testing, the device was further examined and found that the brake gap was out of specification.A load characterization check was performed and found that the load cell was defective.After replacement of the power switch cable and the load cell, the brake gap was adjusted to specification.The platform was further functionally tested and passed all final testing criteria without any further issue.Review of the archive data found no issue.Historical complaints were reviewed for service information related to the reported complaint and there was no similar complaint reported for autopulse with serial number (b)(4).
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During routine check, the autopulse platform (sn (b)(4)) was inserted with a good known autopulse li-ion battery but was unable to power on.The platform was further tested using other good known autopulse li-ion batteries; however, the same issue was observed.No patient involvement.
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