Model Number 71525-01 |
Device Problem
Display or Visual Feedback Problem (1184)
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Patient Problems
Hypoglycemia (1912); Seizures (2063); Vomiting (2144); Loss of consciousness (2418)
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Event Date 02/28/2018 |
Event Type
Injury
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Manufacturer Narrative
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The customer's product has been requested for investigation.A follow-up report will be filed once the product is returned or additional information is obtained.The actual date when the event occurred in unknown.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer reported her adc freestyle libre reader continuously cycled through the various functions without holding down any buttons.It was further reported that approximately 5-6 days prior to calling adc customer service on (b)(6) 2018 she became hypoglycemic, but could not perform a test due to the meter issue and subsequently experienced both a loss of consciousness and a seizure and was ¿foaming at the mouth¿.Customer¿s neighbor, who is a physician assisted her by performing a capillary test (no results provided), diagnosing her with hypoglycemia and administering a glucagon injection.Customer also vomited after receiving the glucagon injection.No further treatment was reported.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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The reported reader was returned and investigated.Visual inspection was performed and no issues were observed.A touchscreen test was conducted on the reader and zones functioned correctly.The reader powers on with insertion of strips and connection to pc is successful.The complaint is not confirmed.
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Event Description
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Customer reported her adc freestyle libre reader continuously cycled through the various functions without holding down any buttons.It was further reported that approximately 5-6 days prior to calling adc customer service on (b)(6) 2018 she became hypoglycemic, but could not perform a test due to the meter issue and subsequently experienced both a loss of consciousness and a seizure and was ¿foaming at the mouth¿.Customer¿s neighbor, who is a physician assisted her by performing a capillary test (no results provided), diagnosing her with hypoglycemia and administering a glucagon injection.Customer also vomited after receiving the glucagon injection.No further treatment was reported.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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