Catalog Number 9735665 |
Device Problems
Device Displays Incorrect Message (2591); Communication or Transmission Problem (2896)
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Patient Problem
No Patient Involvement (2645)
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Event Date 02/15/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Unique device identifier (udi) is unavailable.Device manufacture date is unavailable.A medtronic representative went to the site to test the equipment.It was reported that the poe for the navigation system was replaced.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The camera ethernet cable for the navigation system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.The poe for the navigation system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.The poe cable was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.The camera of the navigation system was returned to the manufacturer for evaluation.Testing found that the positioning sensor unit (psu) of the camera failed accuracy testing.The hardware investigation found that the reported event was related to a hardware issue.This issue was documented in a medtronic navigation hardware anomaly tracking database.
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Event Description
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A medtronic representative reported that, while outside of a procedure, the navigation system displayed a localizer not connected error message after adjusting the camera arm.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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Additional information: device manufacture date and unique device identification (udi) provided.
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Manufacturer Narrative
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Analysis correction for the camera ethernet cable: poe injector was tested and after 2 hours and 45 minutes led indicator turned from green to red.Re-seating ethernet cables and power did not change led status nor did power cycling the system.Connection cabling/hardware damaged.No power.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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