A comprehensive investigation was immediately initiated on receipt of the complaint.The product was not returned to manufacturer for evaluation, and a thorough investigation was completed as the lot number has been identified/confirmed in this case.Since the metal shards were retained by the hospital, no physical, chemical evaluation could be performed, and the root cause of the reported issue could not be ascertained.The shard shape and color appeared to be that of the screw ti-fix thread.Stripping of the ti-fix feature could contribute to material deformation or separation.The cause of the ti-fix thread stripping could not be confirmed for this event.
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