This unsolicited case from united states was received on 21-mar-2018 from the other health care professional.This case involves a patient (unknown gender) who received treatment with synvisc one and after few hours the patient had severe pain, swelling and device malfunction was identified for the reported lot number.No medical history, past drugs, concomitant medications, concurrent condition was provided.On unknown date of (b)(6) 2017, the patient initiated treatment with injection of synvisc one, intraarticular at a dose of 6 ml (frequency: once; lot number: 7rsl021) for unilateral primary osteoarthritis.On (b)(6) 2017, after few hours the patient had severe pain, swelling.Corrective treatment: not reported.Outcome: unknown for all events.An investigation was initiated as a result of an unexpected increase in the number of labelled adverse events received from the us market for synvisc one, lot 7rsl021.The product met all release testing at time of manufacture in june 2017.Retain samples were retested due to the unexpected increase in adverse events.Higher than expected endotoxin results were obtained.In addition, the presence of microbial contamination was also confirmed.The cause of these events was under investigation.Once this investigation is completed, corrective and preventive actions would be implemented.Seriousness criteria: medically significant.Pharmacovigilance comment: sanofi company comment dated 21-march-2018: this case concerns a patient who has received synvisc one injection from the recalled lot and later experienced knee pain and knee swelling.A temporal relationship can be established with the product administration.Furthermore, the concerned lot number has been identified to have malfunction by the company.Therefore, the causal relationship of the events to the products cannot be excluded.
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