Catalog Number 11447475160 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/17/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Unique identifier (udi)#: (b)(4).This event occurred in (b)(6).
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Event Description
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The customer complained of questionable glucose results with the accutrend plus meter serial number (b)(4) compared to multiple patient meters.Of the data provided, there was an erroneous glucose result for one patient.The glucose result was 19 mmol/l with a freestyle libre meter.The glucose result was 4.2 mmol/l on the accutrend plus meter 5 minutes later.There was no allegation of an adverse event.The qc was in range on the day of the event.The customer has been performing qc daily since the event and the qc results have been within the normal range.The customer's product was requested for investigation.
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Manufacturer Narrative
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The customer's meter was returned for investigation.The test strips were not available.Reference glucose samples of lot 238243 and control solutions were measured on the customer meter and reference meters.The results were within control ranges.The investigation was unable to find a definitive root cause.
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Search Alerts/Recalls
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