The reported complaint of system error, message was confirmed during the archive review and functional testing.The autopulse platform was powered on and displayed the error message.The processor board was replaced to remedy the reported complaint.Following service and unrelated to reported complaint, the repair including replacement of the encoder cover, motor cover, battery partition cover, and the processor board, the platform passed all testing criteria.Visual inspection was performed and found damage on encoder cover, motor cover, and the battery partition cover was missing.The physical damage found during visual inspection are considered unrelated to the reported complaint.From the condition of the platform, this damage relate to normal wear and tear for the life of the device.The autopulse platform is a reusable device and was manufactured on 8/15/2005.The platform is 13 years old, well beyond its service life of 5 years.A review of the archive was performed and showed a latch error.Functional testing was performed and the reported issue of system error, was confirmed.The faults were due to the defective processor board.Historical review of complaints for this related reported complaint and there was no previous history of complaints reported for autopulse platform serial number (b)(4).
|
As reported during shift check, the autopulse platform ((b)(4)) was displaying error message "system error, out of service, revert to manual cpr" when powered on.No patient involvement was reported.
|