During shift check, the autopulse platform ((b)(4)) displayed a system error, out of service, revert to manual cpr message on the user control panel.No patient involvement was reported.
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The report of the autopulse platform (sn (b)(4)) displaying a "system error, out of service, revert to manual cpr" error message was confirmed during functional testing and archive data review.Root cause was determined to be a faulty processor board.No physical damage was noted during visual inspection.Review of the archive showed (latch error 136 - internal parameter corrupted), thus confirming the reported complaint.The platform failed the initial functional testing due to "system error, out of service, revert to manual cpr" error message displayed when the platform was powered on.As part of routine service during testing, the platform was examined and unrelated to the reported complaint, encoder drive shaft does not rotate smoothly, exhibits binding and resistance was observed.Clutch plate deburring was performed to address the issue.The autopulse platform is a reusable device and was manufactured on 9/12/2005.It has exceeded its expected service life of 5 years.Historical complaints were reviewed for service information related to the reported complaint and there was no similar complaint reported for autopulse with serial number (b)(4).
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