Investigation summary: investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.Device history record review ¿ a review of the device history record was completed for batch# 6291506.All inspections were performed per the applicable operations qc specifications.Syringe assembly ¿ there was one (1) batch of material# 700007435 (syringe 1.0ml asm 30ga 1/2in tw sm700177) that went into finished batch# 6291506; batch# 6291506.Date(s) of manufacture: 16dec2016 thru 19dec2016.Machine(s) manufactured on: jn, jm, jo, jl.Pils ¿ there was one (1) batch of material# 700007432 (barrel 1.0ml shd 30ga 1/2in tw sm700177) that went into finished batch# 6291506; batch# 6291506.Date(s) of manufacture: 16dec2016 to 19dec2016.Machine(s) manufactured on: fk.There were zero (0) notifications noted that pertained to this complaint.Severity: s_3_; occurrence: a complaint history check was performed and this is the 1st related complaint for needle broke off during use and the 1st related complaint for needle bent before use on lot # 6291506.Based on the samples / photo(s) received the investigation concluded: unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned based on the above, no additional investigation and no capa is required at this time.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.
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