Information was received from a consumer regarding a patient who was implanted with a neurostimulator (ins) for non-malignant pain.Information was reported that not long after the implant, the patient's spine sheared apart, it broke and then their spine got fixed but they were in the hospital a lot and there were a lot of surgeries and a long healing process so it's been a while since the patient has charged.The patient said that the healthcare provider (hcp) who implanted the device ((b)(6) 2017) told the patient that he took too much spine away during the implant and so shortly after on (b)(6) 2017, the patient went to bend down in the shower and their spine sheared apart, but it wasn't diagnosed until (b)(6) and then the patient had another surgery in (b)(6).The patient reports no actual falls or trauma.The patient said she is moving around more now and wants to use the implant, which appears to be overdischarged.The patient said that she first found out that she could not connect with her implant "a couple of months ago".The patient also reported seeing poor communication on her patient programmer.No further complications were reported.No additional patient symptoms were reported.
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