Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If additional information should become available, a supplemental medwatch will be submitted accordingly.Correction: manufacturer name, city and state, mfr site, report source: the manufacturer contact name has been updated as (b)(6).Contact phone number and email address have been updated accordingly.Additional information: investigation summary: the complaint device was received and inspected.The complaint was confirmed.The device was forwarded to supplier quality engineering for further investigation.The supplier quality engineer indicated that when the device was rotated there was a slight resistance felt in both directions.There was a chip on the inner tooth tip of the device, along with wear lines on the distal tip.The supplier indicated that all machining steps including electropolish, greasing and heat treatment were performed according to specification.Inspection for concentricity, hardness and dimensional analysis that is critical to quality (ctq) showed no signs of anomalies that would contribute to the reported failure.Processing steps and equipment were investigated, and all steps were performed without incident or changes to the equipment including non-standard preventative maintenance (pm).Given the information provided we cannot discern a definitive root cause for the reported failure.A non-conformance was initiated to further investigate the failure at the supplier.The device history record (dhr) review indicated that non-conformance conditions were identified, however the issues were found to be unrelated to the complaint condition.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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