Catalog Number 005852300 |
Device Problems
Electrical /Electronic Property Problem (1198); Component Missing (2306)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/12/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device involved in this complaint has not been received by the manufacturer at the time of this report.The investigation into this complaint is still in progress.
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Event Description
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Customer complaint alleges "in their mri conditional kit, the miller 1 blade does not work.Upon looking at the blade, it seems to be missing a part that allows electrical current to the handle.Customer stated that they had not used this blade until just recently and came to them this way." alleged issue reported as detected during pre-testing, prior to patient use.There was no report of patient impact or consequence.
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Event Description
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Customer complaint alleges "in their mri conditional kit, the miller 1 blade does not work.Upon looking at the blade, it seems to be missing a part that allows electrical current to the handle.Customer stated that they had not used this blade until just recently and came to them this way." alleged issue reported as detected during pre-testing, prior to patient use.There was no report of patient impact or consequence.
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Manufacturer Narrative
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(b)(4).One mri conditional fiber optic kit was received for investigation.All blades, the handle, and the spare batteries were returned.Upon visual inspection the missing isolated contact post was confirmed as missing.The missing connector post could have dislodged for any number of reasons.This contact point experiences a lot of activity in that each time the blade is engaged to a handle the contact point will experience the pressure of blade engagement.If unnecessary pressure is applied to the blade in engagement then the contact point experiences unnecessary wear.The complaint has been confirmed and root cause is undetermined with the understanding that unusual or rough handling could have contributed to this failure.A conclusion code could not be found as the complaint was confirmed; however, a root cause was not established.
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Search Alerts/Recalls
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