The reported complaint of the autopulse platform displayed user advisory (ua) 17 (max motor on time exceeded during active operation) error message was confirmed during review of the archive data but was not confirmed during the initial functional testing.Analysis of the autopulse platform revealed no problems with the board which may have contributed to the reported complaint.Visual inspection was performed and noted no physical damages upon receipt.Archive review showed user advisory (ua) 17 error message on (b)(6) 2018, the platform stop compression six-time due to user advisory (ua) 17 error.Based on the platforms archive, li-ion battery (b)(4) had remain capacity (rc) 1422 mah, equivalent to about four green led's was used.The autopulse performed 36 compressions on a patient size fluctuating from small to medium during the failure.Initial functional testing was performed and passed with no error message.Further testing of the platform indicated that the drive train motor brake gap was within specification.The autopulse was subjected to the run in test using 95% patient large resuscitation test fixture and passed with no issue or faults observed.Historical complaints were reviewed and there was no previous history of complaints reported for the autopulse with serial number (b)(4).
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As reported, during patient use, the autopulse platform ((b)(4)) displayed user advisory (ua) 17 (max motor on time exceeded during active operation) error message.The customer tried to restart platform several times; however the error message persisted intermittently.Manual cpr was immediately performed.No additional information was provided.No patient consequence was reported.Date of event is unknown.
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