(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.A visual inspection was performed on the returned device.The reported detachment of the device, kink/bend and packaging damage/kinked coil were confirmed.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no similar incidents from this lot.The investigation determined the reported difficulties appear to be related to circumstances of the procedure.There is no indication of a product quality issue with respect to the design, manufacture or labeling of the device.
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It was reported that during device preparation and prior to use in a procedure, the xience alpine stent delivery system (sds) was noted to be kinked and separated.Additionally, the plastic holder was found to be kinked.The device was not used.There was no patient involvement.There was no reported clinically significant delay in the procedure.A different device was used in the procedure without reported issue.No additional information was provided.
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