(b)(4).Batch # n92t72.Investigation summary: the analysis results found that the device was received with the black tissue pad detached and not returned but with evidence of body fluids and tissue pad material in the groove section of the clamp arm.The device was connected to a test handpiece and functionality tested on a gen11.The device was functional and worked as intended.The device was analyzed, and it was determined that it was connected in more than one generator.The device is intended and labeled for single patient use.If the device is connected to multiple generators an alert screen will be displayed indicating ¿adaptive tissue technology features are not available in this device¿.The device was disassembled to inspect the internal components and no anomalies were found.This device is packaged and sterilized for single use only.Multiple patient use may compromise the device integrity or create a risk of contamination that, in turn, may result in patient injury or illness.Based on the condition of the tissue pad, a probable cause for this damage is that the clamp of the device may have been closed and the instrument activated without tissue present.Care should be taken not to apply pressure between the instrument blade and tissue pad without having tissue between them.Keep the clamp arm open when back cutting or while the blade is active without tissue between the blade and tissue pad to avoid damage to the tissue pad.The resulting damage contributes to the removal of the pad from the clamp arm.The cleaning of the pad, not in accordance with the ifu, can also result in removal of the pad during use.It should be noted that as part of our quality process, each device is visually inspected and functionally tested during manufacturing to ensure the device meets the required specifications prior to shipment.No conclusion could be reached as to what caused this issue.A batch history record review was performed, and a nc was created during the manufacturing of this batch but was not related to the event description.Additionally, no defects or protocols related to the complaint were found during the manufacturing process.
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