Investigation: dhr/bhr review: there was no documentation of issues for the complaint of batch 7208542 during this production run.Investigation comments: all our inspections performed while manufacturing this batch were accepted; no rejections were documented.May15, 2018.A photo was received.It shows a syringe in the sealed packaging flow wrap, it has the plunger rod-rubber stopper, tip cap and saline solution; the barrel label confirms the lot# 7208542.It has the barrel flange damaged.Product within specification? root cause could not be determined.There were no qns issued during the production of this batch listed in the complaint.All inspections were accepted during the production of this batch.There was no issue documented about barrel/flange damaged.Root cause.The plunger rod labeler equipment possible experienced a variation; anyway, adjustments have been verified.
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