Olympus made multiple follow ups with the user facility by telephone and in writing in an attempt to gather additional information on the reported event; however, no additional information was obtained.The scope has not been returned to olympus for evaluation.The cause of the reported device issue could not be determined.As part of our investigation, a review of the device service history was performed and found that the scope was returned to olympus for service on multiple occasions after the scope¿s purchase date of (b)(6) 2013.Most recently, the scope was last serviced on (b)(6) 2018 for a similar issue with the scope¿s angulation of the bending section.Based on similar reports, user handling could not be ruled out as a contributing factor to the reported device issue.The instruction manual for use provides a warning statement in an effort to mitigate equipment damage and patient harm.¿never perform angulation control forcibly or abruptly.Never forcefully pull, twist, or rotate the angulated bending section.Patient injury, bleeding, and/or perforation may result due to unintended retroflexion of the bending section.It may also become impossible to straighten the bending section during an examination.¿ if additional information becomes available or if the scope is returned at a later time, this report will be supplemented accordingly.
|