The scs conveyor system is equipped with a transfer cart adapter.The conveyor system and transfer cart adapter were installed at the user facility's account in january of 2018 by a third-party service provider.A steris service technician arrived onsite following the event, inspected the scs conveyor system, and found that the safety pins on the conveyor system's transfer cart adapter were not raising up in position as designed to prevent the racks from falling off the conveyor belt and onto the floor.Further inspection revealed that the scs conveyor system's transfer cart adapter was not properly installed preventing the pins from reaching the required position to stop a cart from falling.While onsite, the steris technician inspected and adjusted all of the facility's scs conveyor systems, including transfer cart adapters, tested the units, and returned the units to service.The steris technician provided the third-party service installers a detailed report on the installation errors that were observed.No additional issues have been reported.
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