It was reported the customer installed their cer-2 optima automated endoscope reprocessor incorrectly, resulting in high level disinfectant (hld) being pulled through the machine during the air purge of the endoscope reprocessing cycle.Thus, the potential of residual hld being left which could potentially cause patient chemical colitis.It was confirmed the customer installed their cer-2 optima automated endoscope reprocessor (aer).The aer does not require a medivators personal to install the machine.There was an initial complaint filed by the facility because the aer was receiving leak errors.A medivators field service engineer was called onsite to investigate the complaint and discovered the machine was incorrectly installed by the facility.The cer-2 optima machine was returned to medivators for evaluation and it was confirmed the air tube was hooked up to the hld tank, thus not following the instructions for use (ifu) for install.The facility used their cer-2 optima to reprocess scopes for about two weeks during the time in which their machine was installed incorrectly, thus the potential for patient chemical colitis.They have not had any reports of patient harm.It was reported that some employees felt ill from the hld being leaked into the machine.No information of specific symptoms was reported.The customer has ordered a new machine and will install it with medivators field service engineer present to ensure the ifu is followed.
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It was reported the customer installed their cer-2 optima automated endoscope reprocessor incorrectly, resulting in high level disinfectant (hld) being pulled through the machine during the air purge of the endoscope reprocessing cycle.Thus, the potential of residual hld being left which could potentially cause patient chemical colitis.
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