Catalog Number SE-05-060-120-6F |
Device Problem
Break (1069)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/17/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.The device is expected to be returned for evaluation.It has not yet been received.A follow up report will be submitted with all relevant information.
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Event Description
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It was reported that the outer box of the supera was damaged.The device was not used and there was no patient involvement.The customer stated they cannot preclude that the stent is also damaged or unsterile.No additional information was provided.
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Manufacturer Narrative
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(b)(4).Visual inspections were performed on the returned device.The reported packaging damage was confirmed.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history revealed no other incidents.The investigation determined the damage is likely the result of inadvertent mishandling at the account or during shipping.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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Search Alerts/Recalls
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