Investigation: the investigation was performed using a keyence vhx-5000 digital microscope.No deviations on the surface and the symmetry can be found.The jaw parts are even and level.The statement of the customer can not be confirmed.Batch history review: the device quality and manufacturing history records have been checked for the available lot number.The device history files has been checked and found to be according to our specification valid at the time of production.No similar incidents have been filed with products from this batch.Conclusion and root cause: no deviation can be found on the product.Nevertheless, the closing force can no longer be guarantied.It is incomprehensible how often the clip was opened and closed, thus we recommend to no longer use the clip.No capa is necessary.
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