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Model Number 8637 |
Device Problems
Electromagnetic Interference (1194); Difficult to Interrogate (1331); Failure to Interrogate (1332)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/14/2018 |
Event Type
malfunction
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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Information was received from a company representative (rep) regarding a patient receiving an unknown intrathecal medication via an implanted pump for no an unknown indication.The reporter was not able to get complete telemetry while updating the new pump.It reached about ¾ of the way before it stopped.Troubleshooting done prior to the call included trying to update the pump multiple times and had also tried using a different 8840 clinician programmer as well with no success.Troubleshooting done on the call included eliminating and moving away from potential sources of interference and change environment, if appropriate.It was reviewed to turn off the lights in the operating room (or) since they were updating in the or.The rep had stopped away from the or room to get service for this call so he would try these troubleshooting steps and call back if it was not successful.Patient symptoms were not reported.The event date was (b)(6) 2018.The rep had no further information since she was away from the room.No further complications were reported/anticipated or expected.
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Manufacturer Narrative
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Concomitant medical products: product id: 8840, product type: programmer, physician.Product id: 8840, product type: programmer, physician.(b)(4).If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information was received from a company representative (rep) indicated they had no further information to provide and the issue was resolved when the c-arm was shut down.No further complications were reported/anticipated or expected.
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Search Alerts/Recalls
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